Digital Customer Experience
20Years’ Experience in IT
Be with NAKA to get an outstanding customer experience and support
Everything in the business is driven by customer experience. No matter what you do, your service is defined by the experience of your customers. So, it becomes necessary for a satisfying customer experience to have a human-centric approach while designing, strategizing and implementing any action.
By interacting with your customers, you can remove any area of friction, create new areas of innovation and work with the partner team to absorb their input better.
NAKA with its latest technology and experience paves your path to success. We work to figure out a way to enhance your customer experience by soaking up your suggestions in the strategy. We work in sync with our partners to transform their business as they want.
NAKA Customer Experience will redefine the definition of partner firm
NAKA Customer Experience Solutions Suite
Customer engineering is a service where we install your technology based products with our unparalleled decades long experience.
We continuously gather feedback to offer bug free services to the customers. Our aim is to develop the service with the latest technology and make our system more responsive to any issue faced.
Customer Journey Design
Journey Design is a tool that depicts the action and how the team is performing them. We create customer journey maps to evaluate the relationship between our firm and the client, which is visible to the client as well.
We create personalized design maps for our clients to ensure their requirements are fulfilled. We highlight the area of improvement in it. Our customer journey design depicts our growth in the timeline decided.
To enhance your customer experience, we offer a report on different metrics of marketing. With the number of platforms and technology in use, there is a need to constantly report and track the progress of performance in real-time.
We offer you an evaluation of different metrics through different tools to get a deeper understanding of the progress of the project with different marketing metrics. With Metrical Marketing, we offer consultation to improve the efficiency of the work.