Enabling Companies to Refocus on Business Growth

Going digital can be a daunting task if not strategically handled. Instead of focusing on business operations and growth, your company can find itself struggling with IT infrastructure instead of benefiting from it. This can block internal innovation, affect revenue, and shoot up the IT budget without any significant business growth. We specialize in an end-to-end spectrum of managed services for your company’s IT infrastructure that is tailored for your business agility so that your company can focus on growing the business with the world-class IT solutions and support.

Managed IT

IT infrastructures are evolving exponentially to meet the business demands of being flexible, scalable, and secure. Regional and global compliances, along with SLAs, are also driving IT infrastructures to be stable, efficient, and controlled. This mounting pressure in the IT environment pushing businesses to put more effort into it, affecting their focus on actual business operations and strategies. If your company is caught up between managing IT and business challenges, outsourcing infrastructure management can ascertain enterprise agility, operational efficiency, and cost-effectiveness, among other competitive advantages.

With our comprehensive Managed IT services, we help our clients with smart and simplified IT environment to support, accelerate, and grow their business. Our flexible and proactive engagement model enables global IT footprints with robust and reliable IT infrastructure management.

What we can do for you?

  • IT Infrastructure Roadmap

  • IT Infrastructure Management

  • Network & Security Management

  • Backup and Disaster Recovery (BDR)

  • Remote Monitoring and Management (RMM)

  • SLA Compliances Management

  • Application Infrastructure Management

  • Desktop Administration Management

  • Server Administration and Management

  • Mobile Device Management (MDM)

  • Enabling Bring Your Own Device (BYOD)

  • Managed Storage and Database

Managed Security

IT infrastructure and security go hand-in-hand. Every piece of technology is a point of risk and must be compliant with the latest security standards. However, the security aspect of IT is often ignored or ill-managed. This not only makes your information vulnerable but also puts your entire business at risk and attracts regulatory penalties. Managed security is a way forward for companies who do not have resources for day-to-day IT security operations or are looking for an extension of their IT team for more expertise and monitoring.

We specialize in enterprise security strategies and deliver best-in-class security services 24*7 to protect our client’s business from micro and macro threats. Our multi-layered security policy implementations with continuous monitoring mitigate security risks and introduce business stability.

What we can do for you?

  • Network & Security Management

  • Managed LANs and VPNs Security

  • IDSs/IPSs Management

  • Firewall Security and Management

  • Antivirus, Security Patches, and Hotfix Management

  • Backup and Disaster Recovery (BDR)

  • Remote Monitoring and Management (RMM)

Managed Cloud

Cloud solutions are enabling businesses to cut-down their operating costs and boost innovation and business growth by leveraging the latest technological advancement. With a cloud infrastructure in place, new business processes and tools can be easily integrated without having to remodel IT infrastructure every time, unlike the legacy IT environment.

Our Managed Cloud services focus on continuously delivering scalable cloud solutions along with virtualization to make our clients utilize the cloud infrastructure efficiently and reduce their IT costs significantly. We enable businesses to be more productive, reduce time-to-market, and increase IT capabilities.

What we can do for you?

  • Cloud Migration and setup

  • Cloud Applications Integration

  • Workspace-as-a-Service (WaaS)

  • Managed Platform for Adaptive Computing (mPAC)

  • Modular Enterprise Managed Services (mEMS)

  • Datacenter Management

  • End-user Computing

Helpdesk

To support internal and external stakeholders, including customers in a technology-driven work environment, you must have a centralized support system for your company’s process, products, and services. A helpdesk is a primary point of contact and engagement between users and IT infrastructure to troubleshoot problems, answer questions, and provide solutions to day-to-day issues. Without a Helpdesk, your company might run into wasting the time of key human resources who should be working on growing your business.

We understand the importance of centralized support very well and know how to run an overwhelming helpdesk efficiently. Our Helpdesk service helps clients focus on running their business, and we act as a Single Point of Contact (SPOC) for all the support required – from the business process to customer support.

What we can do for you?

  • Service Infrastructure Management

  • Technical Support

  • Product/Application Support

  • Incidents Management

  • Service Requests Management

  • Data Access and Management

  • Employee Onboarding and Off-boarding

  • Vendor Onboarding and Off-boarding

  • User Communication

  • Service Reporting and Monitoring

750

DATABASE APPLICATIONS

500

NETWORKS PROTECTED

800

CLOUDS ENABLED

1000

SATISFIED CLIENTS

NEWS & INSIGHTS

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